If your company isn't based in Canada, ISED won't accept your radio equipment certification without a Canadian Representative on file. We're that representative, and unlike most, we actually know your product.
RSP-100, Section 4.1 is explicit:
“A Canadian representative is required when the applicant's company address is not within Canada.”
If the applicant address on your certification is outside Canada, ISED needs a named Canadian representative in that file. No representative, no certification. No certification, no legal sale of your product in Canada.
The same requirement appears in DC-01 Section 6 for terminal equipment registered by declaration of conformity.
Most manufacturers find this out from their test lab, halfway through a certification, with a launch date already committed.
That's usually the day people call us.
Your lab might tell you that you need a representative under RSP-100, for certified radio apparatus. Or under DC-01, for terminal equipment registered by declaration of conformity. Most firms sell those as two separate products. We cover both under one appointment, including the signed Canadian Representative Letter that DC-01 requires and RSP-100 doesn't.
Some firms blur that line in their marketing. We'd rather you know exactly where the boundary sits, because that's the boundary ISED recognises too.
Most Canadian Representative services are a mailbox with a signature. Fine, until ISED asks a real question about your product.
Your Main Guy is a regulatory compliance specialist for the lighting and electrical industries. Wireless lighting controls, DALI and Zigbee drivers, Bluetooth mesh, occupancy sensors, networked luminaires, smart switches, emergency lighting monitors. This is the work we do every day.
So when ISED writes about your RSS-247 filing, or your lab raises an ICES-003 Class B question, you get an answer from someone who has read a test report before. Not a referral back to your lab.
Published response times, not vague promises. Attestation letters same business day. ISED enquiries acknowledged within one business day.
A real Canadian company with a real Canadian address that can receive a courier. Worth checking on any provider you're considering, because some are less Canadian than the name suggests.
Right below, on this page. You shouldn't need a sales call to find out what a standard service costs.
All prices USD. CAD invoicing available. Taxes extra where applicable.
One IC ID, unlimited models and HVINs* under that certification.
Unlimited certifications, single brand. For a range, not a product.
Representation for your clients' certification files.
Attestation letters within four business hours, not the same-day standard. Letters co-branded with your mark on request. One consolidated invoice each quarter rather than one per certification, so your finance team sees a single line instead of forty.
* HVIN stands for Hardware Version Identification Number: the internal model or variant code you assign to a piece of hardware sold under one certification. If several product variants share the same IC ID, they are all covered by a single appointment at no extra cost.
Applicant legal name and address, ISED company number, certification number, product and model information. If you don't have all of it yet, we'll tell you what's missing and how to get it.
We send the representation agreement and an invoice. E-signature, card or transfer.
Your signed Letter of Attestation, formatted for direct inclusion in your ISED file. Same business day if we hear from you before 2pm Pacific.
We're on file. If ISED ever writes, we handle it and tell you what's needed. We remind you well before your term ends.
We publish these because nobody else does. Hold us to them.
A plain guide to telling the two instruments apart, and why being quoted for them separately should give you pause.
No, and some firms sell one anyway. What ICES-Gen actually requires, and who in your chain carries the obligation.
Send us your certification details. If we get them before 2pm Pacific, your attestation letter goes out today.
Schedule a discovery callApplicant details, ISED company number, certification number and product information. If we have them before 2pm Pacific, your attestation letter goes out today.